Citizens Bank no longer issues new personal loans as of 2025. Existing borrowers can still manage and repay their loans online. Historically, Citizens Bank personal loans ranged from $5,000 to $50,000, offered fixed rates, no origination fees, and flexible terms. Today, borrowers seeking similar options should compare alternatives like Discover, LightStream, and SoFi, which provide competitive fixed-rate personal loans with no hidden fees.
When people search for “Citizens Bank personal loan,” they’re often seeking reliable details about applying, eligibility, terms, or real-world advice. But an important update: as of 2025, Citizens Bank has paused new personal loan issuance, although they continue to provide online servicing and account access for existing borrowers.
That makes this post all the more valuable for two distinct reader groups:
- Existing borrowers looking for guidance on managing or paying off their current loans.
- Prospective borrowers in need of clear, accurate insights and realistic alternatives if they believed the product was still available.
We’ll dive into the history of the loan, how existing borrowers can access their accounts, and what top-alternatives offer today—so you can make informed financial decisions.
What Was the Citizens Bank Personal Loan?
A personal loan is typically an unsecured, fixed-rate installment loan—meaning you borrow a set amount, repay in predictable payments, and you don’t put up collateral (like a car or house).
Citizens Bank once offered precisely that:
- Unsecured, fixed-rate structure
- Borrower-friendly loan amounts, generally from $5,000 up to $50,000 (in many cases)
- Repayment terms of roughly 3 to 7 years
- No origination fees and no prepayment penalties, making early payoff feasible without extra cost
This made the loan product competitive for debt consolidation, home improvement, or large purchases when it was still active.
What’s the Latest (2025 Update)
New Loans Not Available
As of 2025, Citizens Bank is no longer accepting applications for new personal loans. The product is discontinued for new customers; there’s no public timeline for when or if it will return .
Existing Borrowers Can Still Manage Loans
If you already have a Citizens Bank personal loan, you can still:
- Log in via the Citizens Bank website or mobile app
- Make regular payments
- Access account statements, payoff amounts, and amortization schedules
Why Did It Change?
Banks often discontinue products to pivot strategically, focus on core offerings, or adjust risk exposure. While Citizens Bank hasn’t issued a full public statement, multiple consumer finance sources confirm the status and that servicing continues for existing accounts .
What This Means for You (User Cases)
When You’re an Existing Borrower
- Your loan remains valid. Keep paying on schedule to avoid penalties.
- You can continue using online account tools to monitor or pay off your debt.
- No early payoff fees—so you can pay it off sooner if you like.
If You Planned to Apply
- Citizens Bank is no longer an option for new personal loans.
- You’ll need to compare alternative lenders offering similar unsecured, fixed-rate, installment loans.
If You’re Researching Loan Options
This change highlights the importance of up-to-date research. Always check availability and terms in real time—even if a lender offered the product previously.
Best Alternatives to Citizens Bank Personal Loan (2025)
If you’re looking for a fixed-rate, no-fee personal loan, here are leading alternatives available in 2025:
Discover Personal Loans
- No origination or prepayment fees
- Loan range roughly $2,500–$50,000
- Terms span 3 to 7 years
- Highly rated for customer service
LightStream (SunTrust/Truist)
- Widely competitive rates (especially for borrowers with excellent credit)
- Flexible purpose: “any purpose” loans allowed
- Quick funding (as fast as same or next day)
SoFi Personal Loans
- No fees
- Career coaching and member benefits bundled in
- Unemployment protection options—pausing payments if needed
Best Egg, Marcus by Goldman Sachs
- Other strong, no-fee options with reliable underwriting
- Transparent terms and user-friendly platforms
How to Compare
| Lender | Loan Range | Terms | Fees | Highlights |
|---|---|---|---|---|
| Discover | $2.5k–$50k | 3–7 yrs | None | Solid support, flexible terms |
| LightStream | $5k–$100k+ | 2–7 yrs | None | Very low rates for excellent credit |
| SoFi | $5k–$100k+ | 2–7 yrs | None |
Benefits of the Former Citizens Bank Personal Loan (and Why It Worked)
- Budget-friendly fixed rate: predictable monthly payments helped with planning.
- No hidden fees or penalties: borrowers avoided surprise costs at origination or early payoff.
- User-friendly servicing: strong online experience for account management.
- Flexible uses: from consolidating debt to funding life events—versatile purpose.
Although no longer offered, the product served as a benchmark for what to look for in a lender today.
Potential Drawbacks to Be Aware Of
Even when it existed, Citizens Bank personal loan had limitations:
- Not available in all U.S. states—availability varied by region.
- Best interest rates were typically reserved for borrowers with strong credit and stable income.
- Loan amounts were capped—if you needed more than $50,000, you’d need a secured loan or other funding route.
These factors make evaluating current alternatives very important, especially with regard to your personal profile and financial needs.
Managing an Existing Citizens Bank Personal Loan
If you’re already servicing a loan, here’s what to do:
- Log in to your Citizens Bank account via website or mobile app.
- Check your payment schedule, current balance, and remaining term.
- Set up autopay if available—to ensure on-time payments and possibly reduce your rate.
- Pay ahead if your budget allows—no prepayment penalty means you can save on interest.
- Contact customer service if you have questions about payoff amounts or account status
This ensures smooth management and lowers risk of late payments or confusion.
FAQs
A: No. Citizens Bank has stopped offering new personal loans as of 2025. Existing customers may continue servicing
A: Log in to your online account to make payments, view your balance, and access statements. No prepayment penalties apply.
A: Historically, loan amounts ranged from approximately $5,000 up to $50,000—though amounts varied by client and location.
A: Lenders like Discover, LightStream, and SoFi offer similar unsecured, fixed-rate personal loans—with competitive rates, no fees, and quick funding.
A: No. No origination or prepayment fees were charged, making the product attractive to many borrowers.
Conclusion
Although you can no longer apply for a Citizens Bank personal loan, existing borrowers should continue servicing through their online account without concern. If you’re looking to borrow now, be sure to:
- Compare loan amounts, rates, and terms across multiple lenders
- Prioritize lenders with no origination or prepayment fees
- Look for perks like unemployment payment protection or quick funding
- Check eligibility and state availability via live rate checks, not assumptions
Citizens Bank’s former offering still serves as a strong model: straightforward, transparent, and customer-oriented. Replicating those features in your current loan shopping will help you find smart, reliable financing in 2025.